Each year Kyruus brings together customers from across the country to exchange ideas, feedback, and best practices with each other and with Kyruus leaders. Customer forum attendees have the opportunity to hear about Kyruus’ roadmap priorities, share feedback with members of the Kyruus product team, and participate in breakout sessions focused on topics aligned with their areas of interest. Last year’s breakouts included discussions on provider engagement, centralizing patient access, boosting digital patient acquisition, and more.

The customer forum attracts health system attendees at the Director, VP, and C-level across access, experience, marketing, strategy, digital innovation and more with the goals of helping them learn from each other, gain insights to enhance their impact on their organizations, and stay up to date on the Kyruus product suite. Attendees leave the event not only with knowledge to help them move the needle even more on patient access, but also with a network of health system leaders in similar situations to support them.

Please note: The customer forum is open to existing customers as of October 15, 2018 only.

Customer Forum Agenda^*

12:00 - 1:00pm: Networking Lunch
1:00 - 2:30pm: Insider View into 2018 Product Highlights & the Kyruus Roadmap
2:30 - 2:45pm: Break
2:45 - 3:15pm: Customer Panel: Centralizing & Scaling Your Access Center with ProviderMatch 

• Pam Clark, Associate Director of Ambulatory Access at UAB Medicine
• Andi Kolodny, Director of Physician Referral Service at Hospital for Special Surgery
• Pamela Ravare, Director of Staffing & Referral Management Operations at Houston Methodist
  
  

3:15 - 3:45pm: Customer Presentation: Change Management for Online Scheduling

• Jen Melby, Director of Experience at Piedmont Healthcare
• Kelli Kessack, Director of Access & Engagement at University of South Florida Health

3:45 - 4:45pm: Breakout Discussions
4:45 - 5:00pm: Closing Comments

*Schedule is subject to change. We'll be adding more details as we get closer to the event.

Ready to register? Existing customers: simply check the customer forum box during the ATLAS registration process to indicate that you plan to attend! 

Stay organized with the Customer Forum agenda and connect with other customers. Download our exclusive ATLAS 2018 mobile app today! Go to your app store and search "Access ATLAS." Once you have downloaded and opened the app, select ATLAS 2018 and tap download!*

*After registering for the event, you'll receive the app password in your confirmation email. If you’ve already registered for ATLAS, please reach out to atlas@kyruus.com for the password.