*Schedule is subject to change.
Just Announced! 2018 Breakout Tracks:
Driving Your Health System’s Digital Transformation
Exploring New Frontiers of Patient Access
Positioning Access as a Strategic Imperative
Customer Experience Futurist & Author of "More is More"
Blake Morgan is a Customer Experience Futurist. Her first book is “More is More: How The Best Companies Go Farther and Work Harder To Create Knock Your Socks Off Customer Experiences.” Blake is adjunct faculty at the Rutgers executive education MBA program. Blake contributes to Forbes, the Harvard Business Review and Hemispheres Magazine. She is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube.
Founder Travelocity.com, Founding Chairman, Kayak.com, Chairman, Wayblazer.ai
Best known for founding Travelocity.com and serving as founding Chairman of Kayak.com, Terry Jones is a powerful voice in the world of entrepreneurship through his numerous speaking engagements and the publication of his book, "ON Innovation". His career path has established him as a thought leader on innovation in our increasingly digital world.