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7th Annual
Thought Leadership on Access Symposium 

OCTOBER 21-22, 2020 | More Details Coming Soon!



The Annual Thought Leadership on Access Symposium (ATLAS) is the preeminent patient access conference for hospital and health system leaders. Through thought-provoking presentations, panels, breakout sessions, and networking events, attendees exchange insights on driving patient access and experience innovation at their organizations. Last year's event focused on expanding boundaries and removing barriers in order to take control of change amid disruption.

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2019 Featured Panel

Driving Change Instead of Defending Against It: CEO Perspectives

Gary Gotlieb

Gary Gottlieb, MD
Partners in Health

Janice Nevin-1

Janice Nevin, MD
President & CEO
Christiana Care Health System

Kevin Brown-1

Kevin Brown
President & CEO
Piedmont Healthcare

Kate Walsh-1

Kate Walsh
President & CEO
Boston Medical Center

What This Means for You: 


Establishing, reinforcing, and unifying your brand identity across broad and evolving care networks.

We’ll explore how health systems are:

  • Uniting & optimizing the ‘digital front doors’ –websites & apps– to their health systems
  • Presenting meaningful information about their provider networks to consumers online
  • Differentiating themselves from competitors through digital innovation

Access & Experience

Helping patients obtain timely, convenient, and appropriate access to care across the network.  

We’ll explore how health systems are:

  • Driving consistency across points of access to their organizations
  • Making it easier for patients to find & book appointments with the right providers
  • Integrating new sites of care & linking the patient experience across them


Understanding their complete provider networks and supporting effective care coordination within them.

We’ll explore how health systems are:

  • Building comprehensive digital inventories of their providers & their areas of expertise
  • Improving patient-provider matching to bolster physician engagement & satisfaction
  • Enhancing effective referral management & care coordination within their networks
ATLAS 2019 - FINAL sizzle 12.3


Health system leaders across a range of functions benefit from attending ATLAS. Sample previous attendees:

  • Health System C-Suite: CEOs, CFOs, CIOs, COOs, CMOs
  • Clinical: Chief Medical Officers, Chief Clinical Officers
  • Marketing: CMOs, VPs & Directors of Marketing or Digital 
  • Innovation: Chief Innovation Officers, Chief Digital Officers
  • Access & Experience: CXOs, VPs & Directors of Access or Exp.

ATLAS provides ample opportunities for learning and sharing best practices around key patient access topics, such as how to:

  • Modernize & unify patient access enterprise-wide
  • Deliver more personalized, loyalty-generated patient service
  • Differentiate from competitors through access innovation
  • Drive change management around consumer self-scheduling
  • Build & maintain accurate, enterprise-wide provider directories